Frequently Asked Questions
What is your delivery area?
We currently deliver to the Laramie and Cheyenne area in Wyoming. We are now happily serving Northern Colorado in Fort Collins, Loveland, Longmont, and Berthoud. If you have any questions about our delivery area contact firstname.lastname@example.org and we'll get back to you shortly.
How long will my order take to be delivered?
Laramie and Cheyenne customers: As we custom-make your order, your delicious ready-to-eat meals are delivered to your door 2-3 business days from your order date. Meaning, if you'd like to receive your order on a Monday, plan to place your order Wednesday or Thursday, or subscribe to a meal plan to receive deliveries regularly. We will reach out to you directly to coordinate the exact delivery day and time.
Northern Colorado customers: We will reach out to you directly to coordinate the exact delivery day and time.
What if I'm not home when you are delivering my meals?
For our Wyoming customers we are happy to coordinate a delivery day and time that works for you. For our Colorado customers we recommend leaving an ice chest on your front porch with insulated ice packs to keep the products cold. Feel free to reach out to email@example.com and we would be happy to work with you for an easy solution.
Is there a delivery charge?
Laramie and Cheyenne customers: We are happy to provide your meals delivered to your door free of charge.
Northern Colorado customers: There is a nominal $9 delivery charge to have one of our team members deliver directly to your home or office.
Why are Heritage Foods products so inexpensive?
As part of our mission to improve community through food, we believe it is critical that customers in our area can access our meals. To this end, we keep a very low profit margin and rely on a manufacturing model instead of a restaurant model to keep costs as low as possible.
What sort of packaging do you use?
We use plant-based containers that are compostable. As we work to improve the health of our community through food, we want to mitigate the negative environmental impacts of our products as much as possible, and many plastic-based containers leach marine-toxic chemicals into the ocean, where they often end up.
What does low glycemic load mean?
Low-glycemic load refers to the level of metabolically available carbs in a particular food. It’s the best indicator of how a food affects your blood sugar and insulin levels. Low-glycemic load diets have been linked to reduced risks for cancer, heart disease, and other conditions. Learn more.
How do your source your ingredients?
We study mainstream and craft supply chains to determine how to get the best quality ingredients that adhere to our four nutrition fundamentals into the products that we prepare for you.
Is your food prepared in a nut-free environment?
No, we use nuts in our salads and dessert recipes, in particular.
Why is this better than a meal kit?
Far less waste, far greater time saving.
What does Heritage Foods do to ensure the health and safety of their customers?
Heritage Foods follows all food safety guidelines that have been put in place by the FDA. This includes, but is not limited to, frequent washing of hands, wearing gloves at all times and changing them frequently, sanitizing all work surfaces and utensils frequently, and requiring sick employees to stay at home or seek medical attention. We care about the health of our customers and do everything in our power to prepare delicious, healthy, and safe to eat food.